STORE POLICY

CUSTOMER CARE

Customer Care

Your satisfaction is our priority. Our team is here to help you find the perfect vegan beauty routine.

Contact Us: For any questions regarding products, orders, or skin concerns, please email seylunausa@gmail.com or use our Contact Form.
Response Time: We typically respond to all inquiries within 24–48 business hours.
Feedback: We love hearing from our community! Tag us on social media or send us your product reviews.

Privacy & Safety

We are committed to protecting the personal data you share with us.

Data Collection: We collect necessary info such as your name, shipping address, and email to process orders and improve your shopping experience.
Safe Transactions: We use secure third-party banking and encrypted payment gateways to verify and process your payments. We never store your full credit card details on our servers.
Data Usage: Your information is only used for order fulfillment, customer support, and (with your permission) occasional marketing updates.
Third Parties: We do not sell or lease your personal information to third parties.

Wholesale Inquiries

Interested in stocking our vegan products? We offer wholesale opportunities for boutiques, spas, and retailers.

Application: Please send an email to [Wholesale Email: seylunausa@gmail.com] with your business name, location, and website.
Requirements: A minimum opening order of [Amount/Quantity] is required for all new wholesale accounts.
Catalog: Once approved, we will send you our digital wholesale catalog and pricing sheet.

Payment Methods

We offer several secure ways to pay for your vegan beauty essentials:

Credit/Debit Cards: Visa, Mastercard, American Express.
Digital Wallets: PayPal, Apple Pay, and Google Pay.
Security: All transactions are processed through an SSL-secured checkout to ensure your data remains private.

Payment Methods